Please check your inventory if a purchased item is missing on your account.
If you have a lot of items, it could appear at the very end so make sure that you scroll all the way to the bottom of the inventory list.
Make sure to check the market trade history under the account to see if the items were sold on the market.
If you still encounter the same issue, please contact us with the following information:
- Lost item type/quantity:
- Date of the issue:
- Screenshot of the market trade history (if the item was obtained from the market):
Once we receive the above details, we will be able to carry out an immediate verification.