To redeem your Founders Pack:
- Hit Escape to open the system menu
- Click "Account Inbox"
- Select the item you would like to redeem
- Click the Open button
The premium membership buff is applied as soon as it is redeemed. This buff is applied to all characters created in your region, and does not apply between regions. So redeeming a buff in the North America region will not apply to characters in the Europe region.
Founders Pack Items and Lumena
Upon redeeming the Founders pack a box containing your items (Skins, harvesting tools) will be mailed to your character as soon as it has been claimed from your account inbox.
- Hit Escape and open the system menu
- Click "Mail"
- From your Inbox you will be able to select the mail from Bless, with the "Founders Pack" or "Lumena Pack" title and click "Gift" to receive the items into your inventory.
- Open your inventory and right click to unpack your box.
for Founders Packs
- The Harvesting tools from the Founders Pack Box will appear in your inventory. (Be careful not to delete your harvesting tools!)
- Once redeemed Lumena will show up in the currency section of your inventory, as well as in the shop.
- Your Founders Pack and Premium Membership skins will show up in the "Costume" tab of your inventory.
Note - There is a known issue when redeeming the Founders Pack items after the Premium Membership that causes the Premium Membership buff to be removed. This issue can be resolved by restarting the game client.